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227 comments

Hello, could you please tell me about the model of the golden egg from Harry Potter? Is the rock piece hollow or solid inside? I'm wondering if I can install lighting in it.

Merhaba, dosyanı indirdim ve teşekkür ederim ama yazdırırken bir sorunla karşılaştım. %80'e geldiğinde, nozul yumurtaya değiyor ve sonunda spagetti gibi oluyor. Bir çözümün veya başka bir dosyan var mı? Sanırım 2 parçalı bir dosyadan bahsetmiştin. Bu belki de basit bir çözüm olabilir. Cevabın için şimdiden teşekkürler. 3 kez denedim ama ne yapacağımı bilmiyorum. Yardımın için teşekkürler.

Hello, I downloaded your file and thank you for that, but I'm having a problem printing it. At 80%, the nozzle touches the egg and ends up making spaghetti. Do you have a solution or another file? I think you mentioned a file with two parts. That might be simpler. Thank you in advance for your response. I've tried three times and don't know what to do. Thank you for your help.

Hey, thanks for the message and for trying the model. :)
All the files you downloaded are the ones from Cults. When I said “two parts,” I meant GoldenEggFull and Owl Cover. There isn’t another version and this setup usually prints the cleanest.

I haven’t used an FDM printer in a while, so I’m not fully up to date with the latest profiles, but you can try a few quick fixes: lower print speed near the top, boost cooling, add a small Z hop, and check retraction so the nozzle doesn’t catch any blobs. Those usually stop the spaghetti problem with PLA.

The universe of 3D printing loves a little chaos, but it’s tameable. :D

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Hey! I was really inspired by your work, so I tried making a similar model. It’s not as good as yours, but I’d love if you could check out my effort!
https://cults3d.com/:3680328

Love your files here and follow you on other social media. I am wondering if you will be posting files to some of the other Harry Potter projects, like the prefect's bathroom and the Chamber of Secrets bathroom entrance that you have made

Thank you so much for your kind message! :)
I don’t have plans to release those models at the moment, but I’ll be sharing more details soon on my IG stories.
Best regards :)

Hey there! I bought your Glamdring files (which are fabulous) and have been having trouble with the cross-guard caused partly by the runes. I was wondering if you might send me the files for the cross-guard and the runes separated out so I could remove some of the runes? This is all just for my own cosplay. If you'd like I can provide more detail if you'd rather send me the guard file with just the request runes removed. Thanks!

Hi! Thanks so much for your support. This is an older model and I only have the version on Cults, so unfortunately I can’t make changes to the runes. Really appreciate your support and hope the files work well for your cosplay!

Hola! las varitas vienen divididas o en un solo objeto?

Hello! The files of the wands are both one-piece and divided.

I don't know if you can do refunds, I paid for the Elder Wand twice by mistake. Any way that you can issue a refund for the most recent one? If not, no big deal.

Thanks,
Jeff

Hello there!

I've requested a refund for the second order. Cults will manage the rest.
Thank you for your support!

Best,

Tolga

Thank you Tolga! Much appreciated!

I want a refund in my email it says that the seller can do the refund

Hi,

As I mentioned before, I cannot issue a refund because you have already downloaded the files.

Please try to understand this from a designer’s perspective: you purchase a digital model, download it, and then ask for a refund. Unfortunately, this has happened to us many times before, and we simply cannot take that risk anymore. Once the files are in your possession, there is no way to ensure they won’t be used, and that’s the core issue with digital products.

As Cults also clearly states in their policy, and as you agreed to during checkout, you acknowledged this was a digital file, not a physical item. I also made this clear in the product description. I explained that if you had not downloaded the model, a refund could have been possible. But once it’s been downloaded, the transaction is final.

I understand you may have misunderstood the nature of the product, but I hope you can respect the amount of time and effort that goes into creating these models. Downloading the work and then requesting a refund simply isn’t fair to the designer.

Thank you for your understanding.
Best regards,

Tolga

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I have disabilities so it’s hard for me to understand things how’s do I contact them for a refund cause I downloaded the file by accident before I paid

Hi,

As I mentioned before, I cannot issue a refund because you have already downloaded the files.

Please try to understand this from a designer’s perspective: you purchase a digital model, download it, and then ask for a refund. Unfortunately, this has happened to us many times before, and we simply cannot take that risk anymore. Once the files are in your possession, there is no way to ensure they won’t be used, and that’s the core issue with digital products.

As Cults also clearly states in their policy, and as you agreed to during checkout, you acknowledged this was a digital file, not a physical item. I also made this clear in the product description. I explained that if you had not downloaded the model, a refund could have been possible. But once it’s been downloaded, the transaction is final.

I understand you may have misunderstood the nature of the product, but I hope you can respect the amount of time and effort that goes into creating these models. Downloading the work and then requesting a refund simply isn’t fair to the designer.

Thank you for your understanding.
Best regards,

Tolga

Yh like I told u I didn’t download it cause it would be in my downloads but my 2 year old son had my phone I don’t care if it’s not fair on the designer help me get my refund back or I will make sure that my bank gets it back for me

Hi mate I would like to cancel my order and get a refund cause I thought these were actually the the how collection of the wands from the harry potter movies

This is A DIGITAL 3D MODEL MARKETPLACE...you’re purchasing files, not physical items. If you didn’t download the model reach out to Cults support for a refund. Have a good day.

It looks like you’ve already downloaded the files. Unfortunately, there’s nothing I can do at this point. Please be more careful with your purchases next time.

Can’t u just cancel the order for me

I’ve spoken to the team and they said this Hello,

Thanks a lot for your message. Here is our refund policy:

  • The customer can dispute a purchase up to 30 days after the download
  • The customer must first contact the seller by sending a message on his Cults profile or by leaving a message in the "Comments" section of the 3D file page
  • If within 7 days, the customer does not receive a response from the designer or if the designer has not been able to resolve the problem, the customer is invited to contact Cults
  • Cults will then take charge of the file and make the refund if the problem is indeed proven and has not been resolved by the seller

Under Article L 121-20 of the Consumer Code applicable to digital goods, customers do not have a right of withdrawal if the digital creation is perfectly consistent with its description and functional.

Reasons (non-exhaustive list) that may lead to a customer refund:
- The file is incomplete, a part is missing
- The file has infringed the copyright of another designer
- The file has errors and cannot be printed in 3D
- The designer did not provide after-sales service by not responding to customer messages
- The 3D file has violated our terms and conditions

When you make the purchase, you also validated an option that said you understood it was a digital file and not an object.

Thanks for your understanding.

Warmest regards.

Hi I’ve ordered the harry potter wand collection I have an order number but I don’t know if it’s getting delivered to my address

It looks like you’ve already downloaded the files. Unfortunately, there’s nothing I can do at this point. Please be more careful with your purchases next time.

It’s took my payment but not asked for my address so it can be delivered

This is A DIGITAL 3D MODEL MARKETPLACE...you’re purchasing files, not physical items. If you didn’t download the model reach out to Cults support for a refund. Have a good day.

It looks like you’ve already downloaded the files. Unfortunately, there’s nothing I can do at this point. Please be more careful with your purchases next time.

Hey there,

may I ask what the dimensions - especially the length - would be for the "3X Tree Logs - Tree Bark for Diorama and Miniature Models - Lumberjack" when printed with a 2cm diameter. Is the quality still good?

Kind regards~

Hey there,

Yes, the models are designed with a high level of detail and can be printed at larger scales without any issues.
So you're free to scale them up as you'd like.

For smaller prints where you want all the fine details to show more clearly, I recommend using an SLA resin printer for the best results.

Feel free to reach out if you have any other questions!

Best regards

Hello! I'd like to know if I can print this figurine and sell it, with a percentage of the sale going to you, the creator.

Hello there,

My models are for personal use only. Thank you for your interest :)

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Thank you so much for your reply! By the way, I love your art.

Hello! I'd like to know if I can print this figurine and sell it, with a percentage of the sale going to you, the creator.

Hello there,

My models are for personal use only. Thank you for your interest :)

hola q medida tiene la varita de saucoo?

Hello, I made the lengths of all the wands approximately 35-36cm.

I'd like to use your Chamber of Secrets in a customized snake enclosure I am making for a client. May I have your permission for a one time use in this manner? I may showcase some of the total project on tiktok and would love to give attribution as well. Please let me know - absolutely love the design!

Hello there, it truly means a lot that you took the time to ask for permission so politely! I'm really glad you love the design. Yes, you have my permission to use the model. :)
I'd be honored if you share the final result as a "Make" here. That would be incredibly rewarding to see!

I see there is a slot for a connector for many of the split wands but what connector piece is used in there?

Hello there! I had made tiny holes to be able to use more glue, which helped the wands hold more firmly. There are no extra parts. Kindest regards

hi. is there a way to buy your licensed files?

Hello! There is only Personal Use license for now but in the future I will upload them to the Patreon with a commercial use option. Thank you for your interest!

it's perfect! many of us will sign up. your works are perfect

Bonjour, vous faite des super modèles !
Vous les dessinez vous mêmes ? J'ai déjà vus des personne utilisé L'IA pour faire leur modèles, es votre cas ?

Hello :) Ahahaha I was here long before Artificial Intelligence. No ai can make the models that we 3D artists do. At least for now. :D

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tolgaaxu3d@proton.me Merhaba Tolga bey. Bu sizin email adresiniz mi ? Bu adres üzerinden Etsy de copyright dmca gönderi mi yapılıyor.

Merhaba, hayır bu mail adresi bana ait değildir. Bunu daha önce de bana söyleyenler oldu, durumu Etsy'ye şikayet ettim fakat çözüme kavuşturmadılar. Lütfen Etsy'ye siz de bunu bildirin, benim şahsi tek mail adresim tolgaaxu@gmail'dir. Ortada sahte bir hesap dolaşıyor.

Tesekkurler.Biz bunun sahte oldugunu onlara belirttik fakat etsy dmca sahibinin onlara ulasmasi gerektigini soyledi. Eger siz de legal@etsy.com adresine tolgaaxu3d@proton.me adresi uzerinden sahte dmca bildirimini sizin gondermediginizi belirtirseniz cok sevinirim. Saygilarimla.

Merak etmeyin ben de mailimi gönderdim. Dilerseniz bu ekranın görüntüsünü de alıp Etsy Legal ile paylaşabilirsiniz.

Mailin örneği şöyledir:

Dear Etsy Legal Team,

I am reaching out to report a fraudulent email address that is impersonating me and falsely submitting copyright claims on my behalf. The email in question is tolgaaxu3d@proton.me, which does not belong to me.

My official email addresses are tolgaaxu@gmail.com and tinytalesartworks@gmail.com. My only Etsy shop is WizardAlleyArtworks (formerly TinyTalesArtworks), which can be found here:
https://www.etsy.com/shop/WizardAlleyArtworks

I have been receiving messages from other sellers accusing me of filing DMCA complaints against their listings, but I have not submitted any such claims. It appears that someone is impersonating me in an attempt to damage my reputation and mislead others.

I kindly ask for your assistance in investigating and addressing this issue. Please note that any complaints originating from tolgaaxu3d@proton.me are not from me and should not be associated with my name.

Thank you for your time and support. I appreciate your help in resolving this matter.

Best regards,
Tolga Aksu

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Cok tesekkur ederim. Kusura bakmayin sizi de rahatsiz ettim. Bir gelisme olursa size haber vercegim. Tekrar tesekkur eder iyi calismalar dilerim.

Bütün websitelerine ulaştım, seni oralardan takip ediyorum. Ankara'da yaşadığını öğrendim. Ne tesadüftür ki ben de Ankara'da yaşıyorum. 3D model satıyorsun ama 3D model satmadığım ve sana ait olmadığı halde kendime ait birçok modelimin yalan beyanda bulunarak Etsy üzerinden kaldırılmasına sebep oldun. Senin yüzünden iki mağazam kapandı. Buna itiraz etmeme rağmen hiç alakası olmayan linkleri yeniden Etsy'de paylaşarak Etsy'i de yanıltmayı başardın. Bu bir tehdit değildir çünkü havlayan köpek ısırmaz seninle kısa bir süre sonra tanışacağız. Sen benim olan hakkımı kalleşlikle yediysen ve bir Türk olarak bana bunu yaptıysan ben de seni bulacağım. Bu da burada bitmeyecek!

Çook güzel açık açık tehdit etmişsin. :D Yasal yollar ile Cults'tan IP adresini rica edebilirim aklında olsun. Avukatlarımla tanışırsın benden önce, etsy dükkanından daha fazlasını kaybedersin. Terbiyesizlik yapma! Böyle klavyede coşmadan önce medeni medeni yaz, derdini anlat. Seni şikayet edip Cults hesabını kapattırmak yerine sana şu mesajına rağmen insan gibi cevap veriyorum. Ha derdini anlattın baktın sen haklısın ama ben yine de çözmüyorum, gider yasal yollarla hakkını ararsın. Ben benim olmayan hiçbir modeli hiçbir yere şikayet edip kimsenin Etsy hesabını kapattırmadım. Yalan yanlış bilgilerle gelme buraya. Bugüne kadar modelimi RİCA ETMEME rağmen ısrarla satmaya devam ettiği için kapattırdığım hesapların hepsi Türktü, boş yere Türkçülük yapma bana burada şimdi. Çok iyi araştırmışsın, hayranımsın madem yaz mail adresime, göster bana senin sattığın benim kapattırdığım modelleri.

Looking at your godric gryffindor sword listing - is the hilt have a full infill or can be printed hollow? Looking for a hilt file to purchase for the ladies wedding bouquet in subtle nods to the nerdy things in life. Thanks for info.

Hi! Thanks for reaching out. The hilt can be adjusted as needed, so you should be able to modify and print it however works best for your project. :)

Would you ever consider selling a license for printers to sell your items? I would love to sell these wands in my little brick and mortar store and not online. I know the children would love them. Please consider:)

Hello there! I truly appreciate you asking first. All of my items are intended for personal use only. That being said, I know that some people sell them locally, and of course, I can’t track everything. :) My main concern is seeing them on online platforms, which I actively monitor.

Hello, happy day, I have bought several of your wands and they have turned out beautiful, I saw on your Instagram some models that I would love to buy like the Weasley watch or the message from the Heir of Slytherin among others but I can't find where to buy those, don't you sell them?

Hello there! Thank you for your support! :) And no, unfortunately I don't sell them. :/