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And we are having the same problem with the hat and the beard.
Thank you very much for your comment. I have reviewed the issue with the earrings and uploaded a corrected version of the model.
The new file now includes the correct holes and adjusted thickness for better printing and assembly.
Archive — We will remain attentive to any other comments or issues you may encounter.
My son said he looked at the file for the glove earrings and that there were no holes in it.
I have a question about the glove earrings that I bought. The holes did not appear in the gloves or the top part. The glove part looked really thick. Is there something that we need to do to make this work?
Hello, I downloaded your spilled coffee file and it uploads as 1 object? is there something I need to do to get the cup and spillage to separate in order to print them in 2 separate colors? if not I would like to be refunded. Thank you
Hello @M10Y24E86,
Thank you for reaching out! The file is currently set as a single object, but I can provide you with separate files for the cup and spillage, so you can print them in two different colors. Could you please share your email address or let me know if there's another way you'd prefer to receive the files?
I appreciate your patience, and I’m here to make sure you have everything you need for a successful print!
Best regards,
Capricium
can you please just refund the purchase! I'm sorry, I ended up finding and purchasing another one that was easier to use.
Hello M10Y24E86,
We understand your decision to choose a different product. We’ve processed your refund request, and you should see it reflected in your account shortly.
We appreciate your understanding and hope you’ll consider our services again in the future.
Best regards,
Capricium
My son said that the Santa hat still does not have the holes. The other one is fine (gloves and cuffs).