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18 comments

Hi, I have a page where I post 3D prints of gecko enclosures for my boyfriend and friends.
I wanted to post the new gecko enclosures.
Do you have an Instagram profile I can tag for credit?

Hi there, thank you for thinking of me I appreciate it. Unfortunately I haven't had the time to maintain an Instagram page yet but I do have a Facebook page under ARThomArts Reptiles. Or you could just add the name if you'd like.

Then I'll tag your Facebook in the post's bio.
Thank you so much!!

✨👍

Hi I have purchased a few of your designs, and when I try to load them into my system, it says file too large to upload, has anyone else had this issue or have a remedy ?

Hi there, so personally I've never experienced this issue before but I will investigate for you.
May I ask what program are you trying to load the files into or what system?
Also what kind of device do you use to load your 3d files, as it might be something to do with the device capabilities.

I use the buildbee platform to slice and downloaf gcode. I have a monoprice select V2, I will have to slightly scale the project for my printer but ive nevet had issues with that before.

Hi there so I've seen buildbee does things online and you might have a size limit on what it can upload, maybe have a look at your current plan on buildbee and see if there is a cap on how big a file can be to slice.
If this doesn't solve the problem I'll keep checking so please let me know.

Okay Ill try and see if that sloves the issue! thanks

Is there any chance of the step files please so i can modify?

Hi there, unfortunately I don't have any step files as I only use blender to create all my models.

For some reason it won’t let me run the files on bambu studios. Do you have any advice

This was for the mushroom ledge

Good day, I did some research and just wanted to find out if you have updated your bambu studio lately and if it is associating with standard STL files?

Let me know if the issue still carries on, I have tried the file in Cura and it worked fine so I think it is specific to your Bambu Studio install, you might have to try reinstalling the program

lol I didn’t after I did it worked😂 I appreciate it

That's great I'm glad ✨

Hello! Bought a few of your ledges, but am having trouble finding the "3cm round magnetic plates" to use with them. I feel really dumb asking--do you have an Amazon link available for these?

Hi there, I see how they can be difficult to find as they are usually labeled as "magnet plates for phone."

I found a Temu link and Amazon link but the one on Amazon is slightly bigger (3.5cm)

https://share.temu.com/Ogn7c0xeuvA

https://a.co/d/64C4Zra

Hello, I am having issues downloading file " Monstera Leaf Feeding Ledge [Detailed] with FREE Cup STL " the file link that was provided will not download. any help would be appreciated,

Hi there, I'll look into the issue for you on my side, also just check your internet connection aswell (just incase)
Will get back to you soon

Seems like there was an issue with Cults3D servers but they've remedied it, try downloading it again and let me know if it works if it doesn't then I'll adjust and re upload the file

Hi there, I bought the Monstera Leaf Hanging Hide file but can’t download it, please kindly advise , thank you

Hi there, I will have a look at the files and re-upload them shortly to see if that will resolve the issue

I just had a look now and it downloaded fine on my side, do you have trouble downloading the zip folder from the cults3d website?

Yes , I downloaded the file but it’s only is Kb and not able to open up , any other way that you could send me the file direct ?

Hi so all my files are just standard ZIP files and as I understand its not the same as a Kb file but have you tired updating your unzipping program for example Winzip, Winrar etc? I believe Windows also provides a standard unzipping function aswell, so I would suggest just checking if anything needs updating.
If you are still having trouble I'll look into the matter through Cults3d itself, as I said all my files that I upload is supposed to be ZIP format

I usually download files to my iPhone , I can’t show you the screen shot, usually the file I download from Cults3d has no issues. Let me know what can be done to rectify this, else , I just call for a cancellation and refund. Thanks

Alrighty I am currently investing the matter and will let you know, I might re-upload the file but unzipped and see if that will resolve the issue as I understand iPhone supports STL files so it might be better for you to download that way

Ok so I've re-uploaded just the STL file for you so have a look and see if you are able to download and open it on your iPhone otherwise I would suggest using a computer/laptop instead.

Hey! I saw a few months ago that you were planning to set up a Patreon for licensing—just wondering if that’s already up and running? I couldn’t find a link, so I wanted to ask if it’s available yet for obtaining a commercial license, or if it’s still in progress?

Looking forward to hearing from you, and thank you for your great work!

Best regards,

IsaWelle

Good day, I do have a Patreon yes
:patreon.com/ARThomArts

You are more than welcome to have a look at the tiers currently running, for commercial use there is a Merchant tier

Good evening. Purchased two of your designs the one open and I have printing already It is very nice. The other (Bromeliad Feeding Ledge) will not load on to cura. Any help would be greatly appreciated.

Hi, that is strange I will have a look at it but it is not too detailed for it to struggle with loading onto cura. Have you updated your cura to the latest program yet? You can also re download the files and see if it wasn't maybe an error that occurred but I will have a look at the files today and get back to you.

I also use cura to slice the files so i will trouble shoot them quickly

So I had a look at the designs and they loaded fine on my pc but it might be the high poly count that could have caused loading issues so i,ve updated the files with added lower poly models. I hope this solves your problem, let me know if it does.

Thank you For your swift response. Yes this did fix the loading problem for me. Again thank you.

  • 1 like

no problem happy to help

Hey have you know a option for commercial use ?

Thanks you! :)

Good day, I am still setting up a Patreon for commercial use, there has just been a delay but will be available soon

Bonjour et merci d'avoir exprimé votre opinion en ayant liké mon "Dragon chinois"🐲
Cela m'encourage à poursuivre mes efforts.
N'hésitez pas à me suivre pour être averti de mes derniers designs mis en ligne. Et en ce moment, 2 achetés et le 3ème offert avec un code promo 100%.
Encore merci et bonne journée. 😉

  • 1 like

hello i really like your models. we are getting our first table at a local reptile show. would it be possible to get a small "commercial license" to sell at our table. thank you for your time

Hi there, may i ask what expo you are going to attend? And which items you would like to sell there ? You can email me at arthomartsdesign@gmail.com

Hi there! I purchased your realistic monstera leaf reaptile feeder design. I am curious what suction cup you are using??? And how well thats working with just one mount??? How does the suction cup secure into the hole with no slot? I guess maybe you found a different suction cup than I can find?!

Good day, i use the large 4cm suction cup that usually has a flat cylindrical back and sometimes has a hook that i just remove and then i resin them into the socket.
(Keep in mind not all have the same size back so sometimes i have to trim them shorter to fit)

They work a lot better than the standard as they are meant to hold more weight. I believe they are usually labeled under "wall hooks with suction cup" and you can find them under the bathroom section most of the time.

But let me know if you find them otherwise i can send you a link to the ones i found online on Shein

Also if it helps the cylindrical back of the ones i usually get is about 1cm wide

Hi there, I'm actually working on setting up a Patron for members who'd like to receive commercial license. Would you like me to keep you updated on when this will be available?

Hello, I'll send through an email shortly

I've sent through an email ✨️

Hay there, can I get back to you in a bit with a more thought out answer? Honestly these are designs I make for my shop so I suppose we could come to an agreement of a monthly fee that will allow you to sell them but I'll do some more research to see what will work best for both parties then I'll get back to you

well no problem, I'll add that we operate in Poland so it won't be competition for you either, I think so at least :)

Hi there, if you are still interested might I suggest carrying on with this conversation via email?