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🇯🇵 User's country: Japan
🌐 Member’s preferred language: English. You can translate online via DeepL.
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9 comments

Hi, would you accept my offer for the bed aligning model?

Hello! Can you provide the file for that handle you are using in the clip showing off the corner guides? I've been looking everywhere for something like that! I actually think I found one that you uploaded but the link is dead, it comes up on Yeggi.

Apologies for the broken link! I’ve fixed it, so you should be able to download it without any issues now. Sorry for the delay, and thank you for your patience!

No worries, thanks so much! Just downloaded and printing now!

  • 1 like

Hey there Issa_Mizutaka. I had a question that's not really oriented to your items for sale but rather your shop layout. I really love the way your shop shows your other items for sale and was curious how you was able to add those in like that. I very much appreciate your time. I sell guitar bodies which this style of layout would be super helpful 😂😂😁

PS I will be grabbing that build plate alignment tool very soon for the neptune 4 plus, I don't normally take my plates off but i have one that needs cleaned lol.

Oh i should have specified the layout i ment is per item it shows other items for sale in the listings down in your descriptions

Hi JustGoodVibes3D!

Honestly, I wasn’t expecting a question about my shop layout, haha! But I’m happy to share.😁

○ How to add items

You can add other items to your listing descriptions using Markdown on Cults.

Cults allows you to embed your own designs using this format:

[creation slug-of-the-creation]
🔹 What is "slug-of-the-creation"?
It’s the last part of the URL of your design on Cults.

For example, if your design’s URL is:
👉 https://cults3d.com/en/3d-model/tool/awesome-guitar-body
Then the slug is: awesome-guitar-body

To embed this design in your listing, you would write:

[creation awesome-guitar-body]
And it will automatically display the model in the description!

For more details, you can check the official tutorial here:
https://cults3d.com/en/pages/markdown-text-formatting-tutorial

Hope this helps! Let me know if you have any questions.

Thank you very much for all your help, I appreciate a concise awnser with a example😆

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Hello Bro, This only for back side?, and midle and front not need?

Thank you for your message. I apologize for any confusion. This guide is installed on the left and right rear sides of the platform to guide the plate, and there is no need for parts in the middle or front.

I also recommend this accessory, which is free, so feel free to try it out: Elegoo Neptune4 Series Compatible Spool Holder Bearing – Smooth Filament Feed Accessory
https://cults3d.com/en/3d-model/tool/elegoo-neptune4-series-compatible-spool-holder-bearing-smooth-filament-feed-ac

Hallo,

Ich habe deine Bauplattenführung für den Neptune 4 Plus gekauft. Leider halten beide Seiten nicht sehr gut. Sie sitzen sehr locker auf den Federn und lassen sich mit der PEI Platte leicht verschieben. Ich habe schon versucht sie ein wenig runter zu skalieren, damit das loch um die Feder enger wird, doch dann passen sie leider nicht mehr drauf.

Gruß

Thank you for reaching out.

To better understand the situation, please provide photos and information:

◯ Photos:
- A picture of the left and right build plate guides you printed.
- A picture of the build plate guides installed.
This will allow us to more accurately assess the issue.

Please use a free hosting service such as ImgBB for the photos and paste the link in your message.
https://imgbb.com/

◯ Information:
- The printer you are using.
- The name and version of your slicer software.
- Slicer settings such as Line Width, etc.
- The diameter of the springs (if possible).

If the product ultimately does not function as intended, I will process a refund for your purchase from Cults, so please rest assured. Your satisfaction is my top priority.
If you have any other questions or concerns, please let me know.

Best regards,

hey so i bought your 3d print bed aligners for the Neptune 4 plus and once i printed them in pla plus I could even us them with the part snapping making it impossible to latch on, as well, the heat bed padding makes it impossible to align

Thank you for contacting us.

We have created an adjusted model, so please try it with a 0.4mm nozzle.
- ELEGOO Neptune4 Plus Buildplate Guide Right v19
- ELEGOO Neptune 4 Plus Buildplate Guide Left v11

If it still doesn't work, try disabling retraction or adjusting the seam position.
This product can be attached to the springs between the heat bed's insulation sponge and the base. Please refer to the third and fourth photos on the product introduction page.

If the product ultimately fails to function as intended, please rest assured that we will process a refund for your purchase made on Cults. Your satisfaction is our top priority.
Please let us know if you have any further questions or concerns.
Best regards.

Salut, c'est trop largen çà passe pas sur une neptune 4 max

Thank you for your message.
To better understand the situation, we kindly request that you provide us with 3D PRINT PHOTOS, specifically capturing the BuildplateGuide, insulation material, and the spring area in the same photograph. This will allow us to assess the issue more accurately.
If the product ultimately fails to function as intended, please rest assured that we will process a refund for your purchase made on Cults. Your satisfaction is our top priority.
Please let us know if you have any further questions or concerns.
Best regards,

What is the silicone pads for? can I use it without them?

Thanks for contacting me.
The silicone pad is utilized to increase the thermal conductivity between the resin tank and the heater.
Without it, it may be difficult to warm up.