🛠 We are currently improving the image processing. So there might be some display issues, this should be fixed very soon! Sorry for the inconvenience, we are working hard to make sure it doesn't last too long.
You are reporting a problem because the file is not 3D printable or is not in the good format or has errors during slicing.
The best you can do right now is to send a message directly to the designer Frazus explaining your problem / request on their Cults profile here.
This way the designer will be notified and can reply to you. If you don’t get any answer within 7 days, please contact us again via the contact form or by choosing the reason “Customer Service” when reporting this same creation.
You are reporting a problem because you think a file is missing in this creation or the design’s description was not explicit enough compared to the actual file content. As far as possible, please list the missing parts.
The best you can do right now is to send a message directly to the designer Frazus explaining your problem or request on their Cults profile here.
You are reporting a problem because the design does not seem to respect the sharing conditions of Cults explained in the Terms & Conditions. For example: it is spam, violent, hateful, pornographic content, etc.
You are reporting a problem because you think this design does not respect the copyright. Therefore, please send us the link where the design and the original author of the creation can be found so that we can do, as soon as possible, what is necessary.
You are reporting a problem because you have already contacted the designer of this creation and they did not answer you within 7 days or the answer does not suit you. Please send us the link of the message and the reason of your dissatisfaction.
You are reporting a problem because you were unable to make a payment on the site in order to purchase this design. Please tell us what payment solution you tried and what error message you got. Feel free to use the suggested fallback solution via PayPal.me.
You are reporting a technical problem with the display of the page. Please describe the error and if possible send us a screenshot of the problem, the browser version used and the type of device you are using.
If you have any questions about the design, please contact the designer directly by sending him a message on their Cults profile or in the “Comments” section of the design page.
You are reporting a problem for a reason that is not listed. Please explain the problem as clearly as possible.
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